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Plans
Choose Your Support Plan
Flexible retainer plans tailored to your application's complexity and criticality.
Basic
For simple apps & websites
- Monthly bug fixes
- Security patches
- Monthly health report
- Email support (48h response)
- Up to 10 hours/month
Most Popular
Professional
For growing business applications
- Weekly bug fixes
- Priority security patches
- Weekly health & uptime reports
- Email + Chat support (8h response)
- Up to 30 hours/month
- Minor feature enhancements
Enterprise
For mission-critical systems
- 24/7 monitoring & alerts
- Hotfix SLA < 4 hours
- Real-time dashboard
- Dedicated engineer + phone
- Unlimited hours
- Major enhancements & roadmap
Coverage
What Our Support Covers
Bug Fixes
Rapid identification and resolution of reported defects.
Security Updates
Timely patching of vulnerabilities and dependency upgrades.
Performance Tuning
Database query optimisation, caching, and load monitoring.
Infrastructure Management
Server, hosting, and cloud resource management.
Backup & Recovery
Automated backups with tested disaster recovery procedures.
Reporting
Regular status reports, uptime metrics, and incident logs.
99.9%
Uptime SLA
< 4h
Critical Response
100%
Client Satisfaction
24/7
Monitoring
Protect your investment.
Talk to us about a maintenance retainer that fits your application and budget.
Discuss a Plan